Frequently Asked Questions
- How do I know if the Moonstone is fully charged?
- All four LED battery indicator lights will be solid.
- What should I do if the Moonstone will not charge?
- Try using different cables with the Moonstone. Charge your Moonstone using a 2.1A wall adapter if available. Leave the Moonstone charging overnight if necessary.
- What should I do if the Moonstone will not charge my devices?
- Try using different cables with the Moonstone.
- What capacity is the Moonstone available in?
- The Moonstone is available in 3000mAh, 6000mAh, and 9000mAh
- How long will it take the Moonstone to charge my device?
||iPhone 6 Plus
||iPad Air 2
||Samsung Galaxy Note 4
||Samsung Galaxy S5
||LG Nexus 6
- Why are there two inputs on the Moonstone?
- There are two inputs in each Moonstone, the higher capacity charges faster.
- What color is the Moonstone available in?
- 3000mAh (apple green, white, black, rose red, yellow), 6000mAh (blue, red, yellow, white, duck yellow, black), 9000mAh (blue).