Lepow

Frequently Asked Questions

Moonstone

  1. How do I know if the Moonstone is fully charged?
  2. All four LED battery indicator lights will be solid.
  3. What should I do if the Moonstone will not charge?
  4. Try using different cables with the Moonstone. Charge your Moonstone using a 2.1A wall adapter if available. Leave the Moonstone charging overnight if necessary.
  5. What should I do if the Moonstone will not charge my devices?
  6. Try using different cables with the Moonstone.
  7. What capacity is the Moonstone available in?
  8. The Moonstone is available in 3000mAh, 6000mAh, and 9000mAh
  9. How long will it take the Moonstone to charge my device?
  10. Portable iPhone 6 iPhone 6 Plus iPad Air 2 Samsung Galaxy Note 4 Samsung Galaxy S5 LG Nexus 6
    Moonstone 3000mAh 1.7× 1.0× 0.1× 1.0× 1.1× 1.4×
    Moonstone 6000mAh 3.3× 2.1× 0.1× 1.9× 2.1× 2.9×
    Moonstone 9000mAh 5.0× 3.1× 0.3× 2.8× 3.2× 4.3×
  11. Why are there two inputs on the Moonstone?
  12. There are two inputs in each Moonstone, the higher capacity charges faster.
  13. What color is the Moonstone available in?
  14. 3000mAh (apple green, white, black, rose red, yellow), 6000mAh (blue, red, yellow, white, duck yellow, black), 9000mAh (blue).